Shipping policy

Last updated: 5 August 2026

Where we deliver

VXSPEED currently accepts online orders for delivery within the United Kingdom. European Union and other international checkout are not currently enabled. We will publish the relevant delivery, tax and returns terms before enabling additional markets.

UK delivery services

• Standard: £4.99, or free for orders of £50 and over. Estimated delivery service: 3–5 business days.
• Express: £6.99. Estimated delivery service: 1–2 business days.

The available service, final delivery charge and estimated date are shown at checkout before you place the order. Business days exclude weekends and UK public holidays. Estimates are not guaranteed where delay is caused by the carrier, severe weather, an incorrect address or another event outside our reasonable control.

Order processing and dispatch

Orders are reviewed and prepared before dispatch. We will send an order confirmation and a dispatch notification when the order has been handed to the delivery service. Tracking information is provided where supported by the selected service.

Delivery address

Check the delivery address before placing your order. Contact us immediately if it needs to be corrected. We cannot guarantee an address change after dispatch.

Damage, loss or delay

Inspect the package when it arrives. If it is damaged, incomplete or has not arrived within the estimated window, contact info@vxspeed.com with your order number and photographs where relevant. We will review the carrier information and explain the next step. Your statutory rights are not affected.

Contact

Email: info@vxspeed.com
Telephone: +44 7561 568908
Address: 23 Dundonald Road, London SW19 3QH, United Kingdom